Shipping policy

Shipping Policy

Thank you for shopping with Property.com. We are committed to delivering your order as quickly and safely as possible.

Order Fulfillment

All orders placed through Property.com are fulfilled and shipped by our trusted print-on-demand partner, Printful. Printful handles product printing, packaging, and shipping directly to customers.

Processing Time

Orders are typically processed within 2–7 business days before shipment. During holidays, product launches, or high-volume periods, processing times may be longer.

Estimated Shipping Times

Shipping times vary depending on your location:

United States: 3–7 business days
International Orders: 7–21 business days

Please note that shipping estimates are not guaranteed and may vary due to carrier delays, weather conditions, customs processing, or other factors outside our control.

Tracking Information

Once your order has shipped, you will receive a confirmation email containing your tracking number and shipping updates.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. Property.com is not responsible for packages delivered to incorrectly entered addresses.

Lost, Stolen, or Delayed Packages

Property.com is not responsible for lost or stolen packages marked as delivered by the shipping carrier. If your package is delayed or missing, please contact the carrier first. You may also contact us for assistance.

Damaged Orders

If your order arrives damaged or defective, contact us within 48 hours of delivery with:

Your order number
Photos of the damaged item and packaging

We will work with Printful to help resolve the issue as quickly as possible.

International Customs & Import Fees

International customers may be responsible for customs duties, import taxes, or additional fees required by their country. These charges are the responsibility of the customer.